Shipping policy
Last Updated: June 15, 2026
Thank you for shopping with The Marketplace. This Shipping Policy explains how orders are processed, shipped, and delivered.
Order Processing
Orders are typically processed within 1–3 business days after payment has been received and verified.
Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing times may be extended.
Shipping Methods
The Marketplace may use various shipping carriers, including but not limited to:
- United States Postal Service (USPS)
- UPS
- FedEx
- Other approved shipping providers
Available shipping methods and rates will be displayed during checkout.
Shipping Rates
Shipping costs are calculated based on factors that may include:
- Package weight
- Package dimensions
- Delivery destination
- Selected shipping method
Shipping charges will be displayed before your order is finalized.
Delivery Estimates
Estimated delivery times are provided for informational purposes only.
Typical delivery times may range from:
- Standard Shipping: 3–10 business days
- Expedited Shipping: 1–5 business days
Actual delivery times may vary.
Multi-Vendor Orders
Because The Marketplace is a multi-vendor platform, items purchased in a single order may be shipped separately by different vendors.
Customers may receive multiple packages and tracking numbers for a single order.
Tracking Information
When available, tracking information will be provided by email after your order has shipped.
Please allow up to 48 hours for tracking information to become active.
Shipping Delays
The Marketplace is not responsible for shipping delays caused by:
- Weather conditions
- Natural disasters
- Carrier delays
- Customs processing
- Incorrect shipping information provided by the customer
- Other events beyond our reasonable control
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information.
If an incorrect address is submitted, please contact us immediately at g869181@gmail.com.
We cannot guarantee address changes after an order has been processed.
Lost or Stolen Packages
The Marketplace is not responsible for packages marked as delivered by the shipping carrier.
Customers should first contact the carrier regarding lost or stolen packages.
If assistance is needed, please contact us and we will make reasonable efforts to help investigate the issue.
Damaged Shipments
If your package arrives damaged:
- Take photographs of the package and contents.
- Retain all packaging materials.
- Contact us within 7 days of delivery.
We will review the claim and determine the appropriate resolution.
Shipping Restrictions
Certain products may be unavailable for shipment to specific states, territories, or international destinations due to legal or carrier restrictions.
Contact Us
If you have questions regarding shipping, please contact:
The Marketplace
Email: g869181@gmail.com
We appreciate your business and thank you for shopping with The Marketpla